We are experiencing higher than usual volumes resulting in long wait times.
We are making every effort to respond to your inquiry and apologize for the inconvenience.
Pet Insurance for Hudson's Bay customers
301-600 Empress Street
Customer Care Centre:
Monday to Thursday (7 AM to 9 PM CST)
Friday (7 AM to 8 PM CST)
Saturday (8 AM to 7 PM CST)
Complaint Handling Policy:
Download our Complaint Handling Policy here.