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  • HUDSON'S BAY FINANCIAL SERVICES

We are experiencing higher than usual volumes resulting in long wait times.

We are making every effort to respond to your inquiry and apologize for the inconvenience.

Contact Us

Mail:
Pet Insurance for Hudson's Bay customers
301-600 Empress Street
Winnipeg, Manitoba
R3G 0R5

Phone:
1-800-664-9204
Customer Care Centre:
Monday to Thursday (7 AM to 9 PM CST)
Friday (7 AM to 8 PM CST)
Saturday (8 AM to 7 PM CST)

Fax:
1-866-322-5246

E-mail:
contactus@petinsurancehbc.com

Online:
www.petinsurancehbc.com

Complaint Handling Policy:
Download our Complaint Handling Policy here.

 

Need help finding a pet insurance plan for your pet? We can help with that. Chat with one of our experienced insurance advisor experts today.
Get in touch with someone on our customer care team! Monday to Thursday, 7 AM to 9 PM CST, Friday 7 AM to 8 PM CST, Saturday 8 AM to 7 PM CST

Some coverage is subject to a waiting period, as noted in clause VII. Policy Administration. Pre-existing conditions or conditions which occur during the waiting period will be excluded from your policy, as noted in clause, V. Policy Specific Exclusions. This policy also contains clauses, which affect coverage. This can be found in clause, IV. What We Do Not Cover and VI. General Conditions. Please review the Policy Wordings for additional details.

Pet insurance for Hudson's Bay customers is arranged for by Hudson's Bay Financial Services and is underwritten and distributed by Petline Insurance Company. It is available to residents of Canada and provides coverage to eligible pets.

Petline Insurance Company is registered with L’Autorite des Marches Financiers as a property and casualty insurer (NEQ: 1162197215) and damage insurance agency (Reg #: 606694).

Pet Insurance for Hudson’s Bay customers is arranged for by Hudson’s Bay Financial Services and underwritten by Petline Insurance Company ©.
Pet Insurance for Hudson's Bay customers products are available for residents of Canada only. All Rights Reserved.
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